NOTICE

Dear Customer,

Please be advised that, pursuant to changes in our internal operational policies, Mardi Mercredi Global (https://global.mardimercredi.com/) will cease operations effective September 14, 2026 (KST/GMT+9).

We extend our sincere gratitude for your continued support and patronage. Please refer to the following information
regarding the service closure schedule and the processing of personal information.

[Service Closure Schedule and Important Information]

• Service Closure Date and Time: September 14, 2026, at 10:00 (KST/GMT+9)

※ Orders for which payment has been completed by 23:59 on September 13, 2026 (KST/GMT+9) will be processed and shipped as scheduled. After this time, new account registrations, purchases, and payments will no longer be available.

※ Customer support for exchanges, returns, and inquiries related to orders placed before the service closure will continue
to be available via email at info@mardimercredi.co.kr after the service closure.

[Personal Information Destruction and Retention]

Personal information will be securely destroyed without delay upon the service closure. However, if retention is required pursuant to applicable laws and regulations, the information will be retained for the period prescribed by such laws and securely destroyed thereafter.

Thank you

August 11, 2026

Best Regards,

Mardi Mercredi

To celebrate the beginning of the new year,

we’re offering complimentary shipping for newly registered members.

This offer is available to customers who sign up between

January 1 and January 21, 2026,

and applies to orders shipped to the United States and Canada only.

Join us and begin the new season with ease.

Dear Customers,

Thank you for shopping with Mardi Mercredi.

We would like to inform you that international shipping from our Global Store to Thailand, Malaysia, and Indonesia will be suspended.

This change follows the launch of official local sales channels in these regions. To provide faster delivery and improved customer support, these markets will now be serviced exclusively through our authorized local partners.

As a result, customers residing in Thailand, Malaysia, and Indonesia will no longer be able to place orders on the Global Store.

We kindly ask for your understanding regarding this update.

Thank you for your continued support for Mardi Mercredi.

Sincerely,

Mardi Mercredi

Exchange & Return Policy

Please note that we do not accept exchanges or returns due to a change of mind or incorrect sizing.

• within 14 days of receiving your order.
  
• within 14 days of receipt.
  
• info@mardimercredi.co.kr with photos and details.
  
• all original components and packaging are included.
  
• Round-trip shipping fees vary by country
  
  

Cases Not Eligible for Exchange/Return

Exchanges and returns will not be accepted in the following cases:

• after 14 days from the date of receipt
  
• washed or altered
  
• damaged due to customer negligence
  (e.g., signs of wear, removal of tags, stains, tears, makeup marks, etc.)
  
• damaged due to improper washing, not in accordance with the care label
  (Please note: dark-colored and denim items may bleed or fade.)
  

Delivery Service

We ship all international orders via DHL Express.

Estimated Delivery Time

Most orders arrive within 3–5 business days from the shipment date.

Please note that actual delivery time may vary depending on the destination and customs clearance.

Before You Order

To ensure smooth delivery, please:

• full name as shown on your passport
  
• accurate address and contact number
  

If DHL is unable to contact you, your package may be returned.

Shipping Destinations

We currently ship to the following countries and regions:

🇦🇺 Australia

🇨🇦 Canada

🇫🇷 France

🇩🇪 Germany

🇮🇩 Indonesia

🇮🇹 Italy

🇲🇾 Malaysia

🇳🇱 Netherlands

🇳🇿 New Zealand

🇵🇹 Portugal

🇸🇬 Singapore

🇪🇸 Spain

🇹🇭 Thailand

🇬🇧 United Kingdom

🇺🇸 United States

🇻🇳 Vietnam

More countries will be added as we expand our global service.

Customs & Duties

All international orders are shipped DAP (Delivered at Place).

Customers are responsible for any applicable import duties, VAT, or taxes based on their country’s regulations.

Need Help?

For shipping-related inquiries, feel free to contact us at:

📧 info@mardimercredi.co.kr