Refund policy

Exchange & Return Policy

Please note that we do not accept exchanges or returns due to a change of mind or incorrect sizing.

• within 14 days of receiving your order.
  
• within 14 days of receipt.
  
• info@mardimercredi.co.kr with photos and details.
  
• all original components and packaging are included.
  
• Round-trip shipping fees vary by country
  
  

Cases Not Eligible for Exchange/Return

Exchanges and returns will not be accepted in the following cases:

• after 14 days from the date of receipt
  
• washed or altered
  
• damaged due to customer negligence
  (e.g., signs of wear, removal of tags, stains, tears, makeup marks, etc.)
  
• damaged due to improper washing, not in accordance with the care label
  (Please note: dark-colored and denim items may bleed or fade.)