Shipping policy

Delivery Service

We ship all international orders via DHL Express.

Estimated Delivery Time

Most orders arrive within 3–5 business days from the shipment date.

Please note that actual delivery time may vary depending on the destination and customs clearance.

Before You Order

To ensure smooth delivery, please:

• full name as shown on your passport
  
• accurate address and contact number
  

If DHL is unable to contact you, your package may be returned.

Shipping Destinations

We currently ship to the following countries and regions:

🇦🇺 Australia

🇨🇳 China

🇨🇦 Canada

🇫🇷 France

🇩🇪 Germany

🇮🇹 Italy

🇳🇱 Netherlands

🇳🇿 New Zealand

🇵🇹 Portugal

🇵🇭 Philippines

🇸🇬 Singapore

🇪🇸 Spain

🇬🇧 United Kingdom

🇺🇸 United States

More countries will be added as we expand our global service.

Customs & Duties

All international orders are shipped DDP (Delivered Duty Paid).

Duties, VAT, and any applicable import taxes are fully covered by us,
so you won’t be charged any additional fees upon delivery.

Need Help?

For shipping-related inquiries, feel free to contact us at:

📧 info@mardimercredi.co.kr